Terms & Conditions
Vortex Grow Boxes - Terms and Conditions
By purchasing a product from us you agree to the following:
Vortex Grow Boxes LTD is a registered business 8587112, 1 Charlwood Road, Burgess Hill, West Sussex, RH150RJ telephone number - 07824513040. All products, images and content on this site are the property of Vortex Grow Boxes LTD and are not to be reproduced or copied in any way. All items on this site are sold on an end user basis and are not for resale unless otherwise agreed.
All UK Grow Boxes are thoroughly tested before sending. Items can take up to 3 weeks to be delivered if not currently in stock, this does not affect your 30 day warranty or other statutory rights.
All products are predominantly sold as described and due to their size are non refundable after 30 days unless faulty or a mistake in the order has been made on receipt. If there is a problem supplying you with the advertised part we will contact you before completing your order
Please note we cannot be held responsible for equipment that has been made faulty or damaged by the end user. We advise that whilst our products are water resistant they should not be placed outside, If in doing so the product becomes faulty we cannot be held responsible for this.
Items must be reported as faulty immediately on arrival and not signed for. The customer should write that the item is damaged on the manifest and if at all possible take pictures.
Customers take full responsibility for the use of our products and are advised to adhere to common electrical safety advise; such as avoiding contact with water and damp areas.
This is especially important if the customer purchases a Grow box with a HPS light. These LIGHTS BURN VERY HOT! and can easily cause a fire if cool air is not sufficiently supplied to the cabinet. Where possible the HPS lights we provide is also dim-able for this reason.
Vortex Growboxes guarantees that all information collected here will not be released to any third party and your confidentiality and anonymity is safe guarded at all times. We value your custom and privacy and any data collected will be for our own use and not sold or distributed in any way.
From time to time we may send emails advertising new promotions and offers relating to our website. If at any time you do not wish to receive these you can unsubscribe using the address shown with the email.
Payments Methods and Security:
We accept all major credit cards and bank transfers and Paypal payments. Our payment processor is currently Paypal with their proven security measures that guarantee peace of mind and safety of all our transactions.
We advise all users to take note and obey any local and national laws in relation to them growing certain strains, types of plants, vegetable or fruit. We advise that if you are unsure that your should contact your local authority in the first instance.
We understand that in more and more counties citizens are allowed to grow marijuana or other such plants. Whilst we DO NOT endorse this we do understand that laws in different parts of the world may differ from the UK.
MISUSE OF DRUGS ACT 1971
By section 6 of the Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the United Kingdom without a license from the Secretary of State. Anyone committing an offence contrary to this section may be imprisoned or fined, or both. Visitors to this website are advised against breaking the law.
It is NOT legal to grow Marijuana in the UK. Anyone we find to be purchasing or displaying our equipment for this purpose in the UK will be refused and or reported. By purchasing any of our products you agree to act responsibly and obey any all applicable and related laws. You agree not to hold the company responsible or cite Vortex Grow Boxes LTD in any way if you are using our product illegally and agree to take sole responsibility in any event of such matters.
All LED Lights are supplied by Hydro Grow and come with a 3 year warranty. See http://www.hydrogrowled.com for full information.
Should you choose to cancel your order beyond 24 hours after the order was placed you will be liable for any import duties (when ordering lights). All refunds are non inclusive of incurred Paypal transactional charges.
Vortex Grow Boxes LTD only stores customer data for shipping and we will not knowingly sell or provide your details to anyone else.
Vortex Grow Boxes LTD respects your right to privacy. We only store customer information to help us process your orders. This includes and is limited to - your purchase, name and address, email address and telephone number (if provided)
These details are stored on Paypal and our website (vortexgrowboxes.co.uk) We do not store card numbers or details as all payments through the website are taken by Paypal who do not resell or provide this data to any other parties or individuals, including ourselves.
We only share your information with operational companies such as delivery couriers.