Shipping & Returns
All Items other than the Grow Box itself will be packaged separately to prevent damage to the Grow Box. This will mean that some assembly will be required. Such as wiring a plug. Full instructions will be included with all UK Grow Boxes. Should you still require some help then please contact the phone number above. We will be more than happy to help.
All Grow Boxes are thoughtfully packed and boxed before sending and should not be damaged on arrival.
On delivery it is important that you check the condition of the item WHILST the driver is present. If the item is faulty do not accept it and write damaged on the manifest. If at all possible it is advisable to take pictures as well as the above.
Please report the damaged item to us immediately to ensure we can resend as soon as possible. All items that have been damaged in transit will be resent if the above is adhered to.